My sponsorship billing is not showing up

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  • Updated 12 months ago
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I did not cancel my sponsorship to my two children, but the billing isn’t showing up! I don’t want to lose my kids :(
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Brooke Barnes

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  • upset

Posted 12 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello Brooke! Are you looking at your account online when the billing for your sponsorships won't show? When you log into your online account, you should see on the first screen (Account Summary) your commitments for the two children, the commitment amount, and the amount due. Your children are still on your account and the donations for June have been made. We don't need another donation until July.

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