My sponsored child's name has changed

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  • Updated 6 years ago
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My sponsored child's name has changed  - could someone please assist?
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Nancie

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Posted 6 years ago

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Denise Bailey

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If it has changed significantly I would call the 800 number to clarify things.  I recently had a name change in the spelling.  It was Rukhamani and the name was changed to Rukmini.  I did eventually get a letter stating there had been a correction of the spelling of her name.   This was a new project and when they registered her they probably didn't hear the name correctly.  I didn't call the 800 number because her middle name and her last name stayed the same and I thought it was what they said it was, a spelling correction.  
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Susan

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Hi Nancie! It looks like the child you were sponsoring left the program recently. We sent you another child to consider sponsoring. This is why you see another name when you log into your online account. I'm sending you an email with specific information about why your child left our program and this transition period. Please don't hesitate to let us know if you have any other questions. 
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Nancie

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Hi There - Are you able to share why my previous child left the program? Has the new chld been told I will be sponsoring him? I would like some follow-up before taking on a new child. Please remove the new child from the auto pay sponsorhsip function on my account. I will continue to support my additonal child survival committement until this is clarified.  Please do not notify this child that I am their Sponsor yet.  Thank you for understanding.   Please feel fee to reply here or call me directly. 
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Susan

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Nancie, I emailed you the full information on why your child left the program. In short, it looks like he moved out of the area. As you requested, I have removed this new child from the automatic withdrawal and left the Child Survival Program commitment the same. Please let us know if you would like to make this new child available for another sponsor or not. 

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