Need help

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  • Updated 11 months ago
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Hi the other day I posted asking help to cancel my subscription due to college expenses. They responded and said that it had been taken care of yet I was just charged for this month if you could please help me with this I would appreciate it
Thank you
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ashley croft

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Posted 11 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello Ashley! I am so sorry. Your donation came out on the first of the month, and we canceled the sponsorship on the third. This is why you had been charged for the month. I am going to submit a request to refund the August donation back to you, which you should see returned to your account within the next week.

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