Never got child's information packet in the mail

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  • Updated 4 years ago
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Photo of Carly Rodman

Carly Rodman

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  • I was told I should be getting a packet in the mail with John Mark's picture and information, but I still haven't received it. I know it takes time but I did receive a letter that mentioned I should have gotten my packet by now.

Posted 4 years ago

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Photo of Sarah

Sarah, Official Rep

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Hi Carly! Thank you so much for choosing to sponsor your handsome little guy, John Mark (or JM as I see he goes by!) I am so sorry that you never received his information packet in the mail :(. I am reordering the packet this morning. It does take a few weeks to arrive in your mail, but you should see it coming to you soon! In the meantime, you should still be able to see his information and write letters to him through your online account, if you'd like to send him an introduction letter! 

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