Never recievd my confirmation email with my sponsor number but the payment was taken from my account

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  • Updated 7 months ago
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I filled out my sponsorship form and turned it in almost a month ago. My first payment was pulled out of my account, but I never received an email confirming my sponsorship so that I can set up my account.
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Bailey Mize

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Posted 7 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Bailey! I am so sorry for the confusion with not receiving any information on how to set up your online account yet. We created your sponsor account on the 25th, but the email address was slightly different than the one you gave me here. I just updated it to what you have listed for this forum. Your welcome packet, which contains your sponsor number, is already on its way to you in the mail :). I'll go ahead and send you an email this morning with your sponsor number too!

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