New Sponosred child

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  • Updated 9 months ago
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I didn’t not sign up for a new child, Francisco. Please advise. I should have two children on my account, Samwel and Pedro.
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Lisa Ingram

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  • confused

Posted 9 months ago

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Tammy

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Lisa, did you get an answer to your question? I'm bumping this up just in case it was missed. 
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Lisa Ingram

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I did not. Thanks for bumping it!
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Lisa! I am so sorry that your question wasn't answered on Friday when you posted it! Fransisco was added to Andrew's account as a correspondent child by your request at the end of January. You do not financially sponsor Fransisco, but are set up to be the one writing encouraging letters to him throughout his time in the program. If you don't remember you or Andrew making this request, I can absolutely remove Fransisco from your account and give him a new correspondent.
(Edited)
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Lisa Ingram

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I do want to be his correspondent. My confusion was because I didn’t see anywhere where it said I was his correspondent. I was worried I had somehow added him as a sponsored child and was really struggling with not being able to sponsor him. I am eager to write to him and to any other correspondent children that come may way. Also, can you tell me if anyone has written to him in the past? One other question, even though I am not his sponsors, am I able to send gifts for his birthday or other times? Thank you!
(Edited)
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Sarah, Sponsor and Donor Relations, Social Media

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I sincerely apologize for the confusion, Lisa! If you were on the app, Sarah is correct that there isn't a clear way to tell the difference between a financially sponsored child and a correspondent like there is on the website. We are so happy you are excited to start writing to Fransisco! He has only ever received one letter, which was written to him in 2014. You are absolutely able to send gifts to Fransisco :).
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Sarah Heacock Schreffler

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On the app there does not appear to be anyway to tell correspondent from sponsored. On the website there are several clues, starting with not being listed in the payment part but rather underneath,you can send gifts, but you will need to contact Compassion directly to do so (I email social media and have them use the credit card on my account)

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