New sponsor

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I am a new sponsor and have seen on YouTube videos that sponsors get an envelope in the mail with a letter template and a booklet about the child and where they live. I never received one. Is it possible to get one sent? My child’s name is Sarah and her number is BR058800267. My sponsor number is 09079601.
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Posted 3 months ago

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Shannon Massey, Employee

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Hi Sean, 

Yes! This is our welcome booklet! It usually takes about three weeks to receive your booklet. I see your account was officially created on 11/14/19, so you should receive yours soon! :) 

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