New sponsor

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old / acct-specific

I am a new sponsor and have seen on YouTube videos that sponsors get an envelope in the mail with a letter template and a booklet about the child and where they live. I never received one. Is it possible to get one sent? My child’s name is Sarah and her number is BR058800267. My sponsor number is 09079601.
Photo of Sean

Sean

  • 5 Posts
  • 0 Reply Likes

Posted 3 months ago

  • 1
Photo of Shannon Massey

Shannon Massey, Employee

  • 2023 Posts
  • 343 Reply Likes
Hi Sean, 

Yes! This is our welcome booklet! It usually takes about three weeks to receive your booklet. I see your account was officially created on 11/14/19, so you should receive yours soon! :) 

This conversation is no longer open for comments or replies.