No communication anymore

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Hello, I have not received a letter from my sponsored child in over 6 months, I have not received a letter from any of the pastors at his Child Development Center for over a year and am not receiving the quarterly Compassion magazine anymore. Seems like all communication has abruptly come to an end. What is going on?
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Posted 3 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Steve, I am so sorry you have not heard from us in so long. Because this affects so many of the mailings, please log into your My Account and verify that we have the correct mailing address for you. If it is incorrect, please update your address. It looks like your child wrote to you in August and you should be able to view that letter on your My Account as well. You are signed up to receive the magazine and pastor letters so the only thing I can think of is that maybe your address needs to be corrected or updated. 

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