no communication for nearly a year

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I'm wondering why we have not received communication from our sponsored child in a year... If something were to happen to him would someone notify us? 
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Susan Henderson

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Posted 2 years ago

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Gayla Reed Wingate

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That is a good question Susan. I look forward to the reply.
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Adam

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Hi Susan! I’m so sorry to hear that you haven’t heard from your sponsored boy in almost a year. There has been a bit of a slowdown in letters in the past few months as Compassion is in the process of some major improvements to their letter system. I know that there are a lot of technical implications involved in the new system with translations and the software side of things, and it also requires coordinating with the offices in all of Compassion’s partner countries, so it’s understandable to experience a few kinks with something so complex. It sounds like it’s going to be really awesome, though, once it’s fully implemented, and it’s expected to greatly reduce the travel times of letters and allow us to have a digital copy of all letters saved in our online accounts!

That said, it’s not normal to go more than six months without hearing from your sponsored child, so thank you for reaching out. It could be that your sponsored boy missed a letter writing day towards the end of last year, but I’m sure that one of the ladies at Compassion that monitor this forum will be able to look into this for you and check on your sponsored child for you when they see your post. Please rest assured that Compassion will always notify you if something were to happen to your child, so no news is good news in that regard. Thank you for your care and concern for your sponsored boy. I know that your sponsorship and your encouragement and prayers are such a blessing to his life. God bless you!

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Susan! I sincerely apologize that you haven't heard from Swaleh in almost a year now. Adam's reply is great :). Swaleh could have missed a letter writing day towards the end of 2015 or beginning of 2016, which would explain why you haven't heard from him in so long. I did check into his letters writing on our system though and see that two letters are currently in process from him :). You should hear from this sweet boy very soon! Like Adam mentioned, Compassion will notify you as soon as we have the information available if anything concerning ever did happen to Swaleh. As far as our records show, he is doing wonderful and is very grateful for your sponsorship!

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