No letters for over a year

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  • Updated 1 month ago
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My girl is in Togo. I have written her 4 letters and have not heard from her in over a year. The last photo I got from her was very concerning. Her arm seemed burned and slightly disfigured. I am worried about her welfare. Compassion any help on this would be greatly appreciated. I am concerned that she is not receiving my contributions.
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Lauren Smart

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  • concerned, frustrated

Posted 1 month ago

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Sierra, Employee

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Hi Lauren! Thank you so much for reaching out to us with your concern for Yawa Patricia (Elina). I do see that in March, she relocated to another area and Compassion center, so that may be why it's taken her a while to write you; however, there's no reason you should go a year without hearing from her. I will send an inquiry to her center to make sure she's okay and request she write a letter to you. I will also inquire about what happened to her arm. Due to health privacy regulations, it's possible that the center may not be able to share details, but we will certainly ask. I'm so sorry that you've had to go this long without being assured that Elina is okay. We will hopefully get back to you within a month or so.
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Lauren Smart

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Thank you! I called compassion back in December about her stating I hadn’t heard from her in 6 months. I’ve received letters from compassion saying “sorry you haven’t received any letters”, but I really would love to have her center contacted. I don’t want her to feel forgotten if she isn’t receiving my letters, but I also want to make sure she is ok. The last updated photo of her was very concerning. Her arm was fine before.
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Sierra, Employee

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You're very welcome. Even when you contacted us back in December, we should have contacted her center at that point, so I'm so sorry we didn't! I have sent them that inquiry, so we should be hearing back soon.