No letters

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  • Problem
  • Updated 1 year ago
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Havent heard from sponsored child
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Cheryl Hinson

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  • frustrated and mad

Posted 2 years ago

  • 3
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Shannon Massey, Employee

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Hi Cheryl, 
I see that you already called and talked with one of our representatives about this. If you still have any other questions, please let us know! 
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David Barboza

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We were told at sign up that letters would be returned in a timely manor and we could develop a relationship with our child. If the truth is coorespondence should be expected only every 6 months this should be disclosed before we sign up. It does seem to be unethical for a Christian based organization to mislead folks.
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Sarah Heacock Schreffler

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I get 5 or 6 letters a year from my kids. But the regularity of the letters depends on some things in your control, and some out of it.  If you send letters regularly, then you should get a return letter about every 2 months once letters start flowing back and forth. The letters do take time to be translated And then delivered. But the projects have a letter writing day every two months. If the child has received a letter since the last letter writing day, and they are at the project for the letter writing day, they will send a reply.  If they have not received a letter at all, they only write two times a year.  Because of the translation process, if you wait to receive a letter before writing a response, that will decrease the number of letters received.  I try to send at least one letter a month. If I don't have a letter to respond to, (or if there are no hooks to respond to in the letter when I do get) then I will write about things I am learning in my studies, what is going on in my life, etc. This makes for a steady stream of letters going out toward my child and I end up with 5 or 6 letters a year, in general, in return.  I have had to adjust me thinking from "Penpal" to "ministry" though. My letters to my child are a ministry to encourage them and I try to make sure, everytime there is a mailcall, there is a letter there  for them from me. So they will know there is a person who cares about them and prays for them, just as they are praying for me.

It probably helps as well as I've got a son (who is 11 years old) who doesn't like to write much. He has as tender a heart as you can imagine for his correspondent, and prays for him, and sends him birthday gifts out of his own gift money. But trying to write a letter to him? Its like pulling teeth. I sit with him and have him rewrite, but the letters are still pretty generic and less than what I'd prefer he send.  And I have a lot of time to sit with my son and help him put something together. I expect the project workers have less time since they have so many to help.
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Cheryl Hinson

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I have only received 1 letter yjsys when I first sponsored...I sent $60 it says I will get a pic and a letter from that nope NOTHING just the one letter..don't think i want to sponsor anymore
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Christina, Employee

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Cheryl, I am deeply sorry to hear of your concerns and disappointment that has caused you to question sponsoring Jeniffer. I am saddened to hear that your sponsorship of Jeniffer has not met your expectations so far, and I would love the opportunity to help you. I hear your heart for this ministry and your desire to foster a relationship with your sweet girl. Please know that our desire is for every sponsor to have this opportunity to develop a meaningful relationship with their child. First of all, I would like to acknowledge what a wonderful letter writer you have been. I see that you have sent Jeniffer many encouraging letters since you started sponsoring her 5 months ago. I understand it may be discouraging to have sent many letters and not receive any in return yet. Please know that, even though it may not be evident yet, your sweet girl is receiving your letters, and I'm sure you are making a huge difference in her life. Regrettably, due to the time needed for letters to be received, translated, processed, and delivered, it may take up to several months to receive a response to your letters. Because it takes a while to send and receive letters across continents, it usually takes some time to develop a regular back and forth letter writing relationship. Sponsors who write regularly (once every 1-2 months) may look forward to receiving up to 6 letters per year :). That being said, special circumstances may cause delays or prevent her from responding to every letter you send, but you should never go 6 months without receiving a letter. If you ever go 6 months without receiving a letter, please let us know so we can send an inquiry for you. 

Thank you so much for choosing to bless Jeniffer with a generous gift! You absolutely are supposed to receive a thank you letter along with a picture showing what was purchased since your gift was $60. You can expect to receive a thank you letter for gifts about 6 months after the gift was given. This allows the necessary time needed for your gift to be transferred, currency exchanged, delivered, and utilized for your kiddo. Since you gave your gift on February 17th, you should have a thank you letter no later than August 17th. I do also have wonderful news! I see a letter from Jeniffer that has been in translation and processing since July 9th. This letter should be available soon, and it may even be her thank you letter! :) 

I hope this information has helped. Please let us know if you have any additional questions or concerns, and we would be happy to help you. We are so grateful that you have chosen to bless Jeniffer, and we sincerely hope that you will begin receiving more regular letters in return soon. God bless you!

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