No letters received by 5 of 7 sponsored children - and no gift acknowledgement from same 5

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We have 7 sponsors and received 1 communication from ET7240237 Yergalem with no dates, 3 from KE7610226 Samuel with no dates and no communication from ET8500520 Ashenafi,  PE5110276 Guadalupe,  TZ1550082 Joyce, PE3280424 Luis and RW2810116 Munyana. In April we sent letters and gifts. Only Yergalem and Samuel acknowledged the gifts. How can we receive the responses to the letters.
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Kim Emerson

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Posted 3 years ago

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Christina, Employee

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Hi Kim! Thank you so much for all the love and blessings you have been giving to your precious kiddos. I'm sorry that the letters from Yergalem and Samuel do not have dates on them. Regrettably, they are not required to put the date on the letters, and they are probably just forgetting to. In your next letters to them, you can ask them to tell you the date of when they write their letters to you. I understand that it is very hard and frustrating to wait for our sweet children's letters. Please rest assured that most of your kiddos already have thank you letters on the way including Guadalupe and Luis. I see that Ashenafi, Joyce, and Munyana have written to you recently, and you should have received their letters in the past month. If you haven't received their letters yet, please let us know. These letters are also available on your online account :). Thank you so much for choosing to bless your children with birthday gifts and family gifts! Please keep in mind that it usually takes about 6 months to receive a thank you letter because it takes about 2-3 months for them to receive it and another 2-3 months to write a thank you letter and deliver it to you. I'm sure they were so excited and grateful to receive your letters and gifts! 

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