None of my letters are being delievered..

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I am thinking if none of my letters are not going through because I've been scanning my own handwritten letters and uploaded these JPEG files as a photo attachment. I remember that photo attachment size has to be 8.5x11. So I scanned my letters in that size. I am wondering if these letters are being translated and also is large enough to be printed and delivered to my children. 
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Jenny Kim

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Posted 3 years ago

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Sarah, Official Rep

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Hi Jenny! Your letters to Raymond, Yohanis, and Wogayehu are being translated and delivered as they are processed. Like we have mentioned, letters are taking between two and three months to complete the processing journey. I did check your letters, and each of them looks great size wise :).

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