On the app and also online I can't veiw my letters. I think its a system problem. I cant see letters I wrote even old ones when I go to see what I already wrote. It just shows an error. Wondering if you can work on this or if there is another way to see them.
I just checked online (Chrome Version 70.0) and I can bring up letters I wrote for multiple children just fine. Where are you trying, when were these letters written? What is the response you are getitng?
Hi Ashley! I'm so sorry you're having problems viewing your letters. :( I just tried, and was able to view all my letters to and from my kiddos on the app, and also through my online account. When you try to view your letters, what's the exact error message you're receiving? It may be helpful if you submit an online error form here: https://forms.compassion.com/siteproblems/ This form goes directly to our IT team, who may be able to look further into the problem.