Notifications on app | Compassion International Customer Community

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No activity in 4 months

I have clicked through every option on the app, but it always shows I have 2 notifications. I would like to clear them, kind of frustrating. I also went to the website, but I don’t have any open messages. Please help.

Karen Murano

3 Posts
1 Reply Like
frustrated

Posted 2 years ago

2 years ago

Malissa Hudson

23 Posts
10 Reply Likes

I think it’s a glitch because mine is the same! More than likely they’re aware of it and getting it fixed but I’m like you, it’s drving me crazy

2 people like this

2 years ago

Karen Murano

3 Posts
1 Reply Like

I’m the type to clear all notifications... LOL my thought is to uninstall and reinstall the app. There is a setting in the app to turn off notifications. That’s not clearing it so far, but maybe if I start over it will.

2 years ago

Kimberly Kuykendall

24 Posts
1 Reply Like

Mine is doing the same thing, I even uninstalled and reinstalled and it’s still telling me that I have a notification.

2 years ago

Sarah, Official Rep

5177 Posts
1129 Reply Likes

Hi Karen! I totally understand how annoying this is as the app is giving this issue to pretty much everyone who has the new version for the iPhone. This is a known issue that we are working on fixing for sponsors so hang in there for a little longer while we try to fix it :).

2 years ago