Number of days since letter sent

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Hi, on the app it gives the number of days since a letter has been sent. Is this the number of days it’s been since I have sent a letter to them, or since my child has sent a letter to me? I am just confused, as I have not received anything from one of my children.
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lucy

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Posted 9 months ago

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Sarah Heacock Schreffler

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I believe it is the number of days since you sent a letter to them.  To give you a heads up as that number gets high that its time to send another!  I know the red circle around the child's picture means you have not sent them any letters at all. As soon as you send a letter (Even if written online), it turns blue.
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Leah, Employee

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Hi Lucy! The number of days since the last letter has been sent on the mobile app is referring to the number of days since you last sent a letter to your child. I do show that you haven't received your first letter from Wendy yet. I know the letters are so important and I am sorry that you haven't received this yet. The first letter can take up to four months to receive and I apologize for this. Since your sponsorship of Wendy started in November, you should receive your first letter from her by the end of March. If you haven't received the letter by then, please let us know so that we can send an inquiry to the country office in Bolivia about it. I really appreciate your patience and understanding. Welcome to the Compassion family! We are so blessed that you chose to sponsor two children with us. Thank you for taking time to write to them, the letters are so encouraging for the children. 

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