OC Forum issue

  • 3
  • Problem
  • Updated 7 years ago
  • In Progress
Archived and Closed

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Several people are having trouble with the OC website and have not been able to get any help regarding the problem. They have been booted off the Sponsors Only forum (where most of the discussions take place). Someone might want to check out this thread http://ourcompassion.org/general_disc...
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KristenH, Champion

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Posted 7 years ago

  • 3
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Haley, Sponsor and Donor Relations, Operations

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Thanks for letting us know, Kristen. I'll connect with the OurCompassion Administrators to make sure they know there is an issue here.
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KristenH, Champion

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Thanks Haley! I figured you could help :-D
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Terese Matthews

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Thanks so much, Kristen, for helping! Thank you, Haley, for bringing help to the rescue. The problem was fixed for me this afternoon. I can now get into Sponsors Only. I know that Gail Law is still "booted out." There may be others. Thanks for helping us. :)
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KristenH, Champion

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Glad you're able to get back in Terese! I think some people are still locked out.
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Gail Law

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Hi Haley. I just wanted to confirm if this is still being investigated as several of us are still not in the Sponsors Only group. Let me know if you need more info.
Thanks
Gail
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Colleen, Company Admin

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Hey Gail- this is still being worked on. Sorry that you are still not able to get into the Sponsors Only Group. Haley will give you all an update as soon as she gets more information from our Web Team.
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Gail Law

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Thanks for the update Colleen
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berry31

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A few minutes ago I was kicked out of the Sponsors Only Group. I'm so glad to see that it's being worked on! Hopefully I'll be able to get back in soon.
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berry31

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Wow...now I'm back in! I'm not sure what happened. I can see you're working on it!
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Kerri Stewart Kaczynski

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I've just been denied access to Sponsors Only this morning - can't get back in no matter what I try!
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Gail Law

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Hi Haley and Colleen. I was just wondering if there were any updates on this issue? Is there a manual workaround that could be applied to the few of us desperately wanting to get in?
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Haley, Sponsor and Donor Relations, Operations

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Still waiting for a resolution. :)

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