Old Letters Are Gone

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old post

My letters for all my children have disappeared meaning I can't go back and re-read them. It says zero conversations under all of them. I thought it was a temporary glitch but it's been like this for about a week now.
Photo of Chantel

Chantel

  • 102 Posts
  • 27 Reply Likes

Posted 2 years ago

  • 3
Photo of lisa

lisa

  • 52 Posts
  • 4 Reply Likes
I have had the same thing happen and it hasn't resolved itself yet. I was assured all my letters were still there etc but I'm still a little worried as nothing comes up.
Photo of KristenH

KristenH, Champion

  • 1111 Posts
  • 687 Reply Likes
It's a known issue that the tech team is working to resolve. All of our letters are still there, we just can't see them right now. :)

This conversation is no longer open for comments or replies.