Old Letters Are Gone

  • 3
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

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My letters for all my children have disappeared meaning I can't go back and re-read them. It says zero conversations under all of them. I thought it was a temporary glitch but it's been like this for about a week now.
Photo of Chantel


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Posted 3 years ago

  • 3
Photo of lisa


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I have had the same thing happen and it hasn't resolved itself yet. I was assured all my letters were still there etc but I'm still a little worried as nothing comes up.
Photo of KristenH

KristenH, Champion

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It's a known issue that the tech team is working to resolve. All of our letters are still there, we just can't see them right now. :)

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