opt out of payment

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  • Updated 9 months ago
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I'm trying to change may payments, I Can't opt out of any additional monthly donations. I currently donate a set amount to "where is needed most" I need to change that amount for a short period of time. but I have looked all over the website and can't find where to change that amount. not sure how I feel about the payment option being so HARD to find. Please help me get to the correct payment option so I can change my donations.
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Tony Bales

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  • confused, mislead

Posted 9 months ago

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Sarah, Official Rep

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Hello Tony! I sincerely apologize for the frustration in not finding a way to change your donation amount to the Where Most Needed Fund online. Though not available for you to change through your online account, I can help you make that change. Are you needing to stop donations to that fund completely for several months or just reduce it? If you can give me the details of what you need to do, I would be happy to make the change in your account immediately. You can also email us regarding your situation at socialmedia@compassion.com if you feel more comfortable speaking to us privately.
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Tony Bales

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Hello, thanks for the reply. Yes I would like to stop the funding for that account for several months. (Not sure how long) there’s also another fund I need to cancel as well. Pretty much I would like to just continue with the two kid sponsorships and cancel the other 2 fundings.

Thanks
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Sierra, Employee

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Hi Tony, thank you for clarifying! I have stopped your monthly donations to both the Partners of Compassion fund and the Where Most Needed fund. If and when you are ready to start donating to those again, please let us know, and we would be happy to set them back up for you. :)

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