Our sponsored child has been removed from our account

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Hi,  Has Jenylyn Culile (PH 060000949) graduated from the program?  Her letter stated that she was graduating from college in April.  Is that the same thing as finishing the program? Her information stated that she had another year.  Also, if she has completed the program, where did her support go?  I can't remember the exact balance but I know it was a few hundred dollars.  

Thanks, Mike and Anita (00609664)
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Mike Stephens

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Posted 2 years ago

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Christina, Employee

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Hi Mike and Anita! I'm so sorry for any confusion or concern caused by her recent letter and no longer seeing Jenylyn on your account :(. It does appear that Jenylyn has graduated and left the Compassion program early. Her last official date of attending the program was April 29th, and we have just received her exit information on May 2nd. I'm so sorry that we have not had the opportunity to contact you about this yet. I am emailing you now with all of her information, including options for the remaining support that was intended for her :). 

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