Outstanding Balance Issue

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

My account says that I have an outstanding balance of $76 but I am up to date on all on my payments so I don't know where this is coming from. I just want to check and make sure this isn't an error.
Photo of Isabel Angeles

Isabel Angeles

  • 0 Posts
  • 0 Reply Likes

Posted 3 months ago

  • 1
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Isabel, I sincerely apologize for the confusion. It looks like we actually missed June's donation because the card we had on file was declined. The $76 includes both June and August's donation. Please let us know if any changes need to be made on your account. Thank you so much for your partnership!

This conversation is no longer open for comments or replies.