Outstanding Balance Question

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My statement that comes in the mail says I have an outstanding balance of $7.00. I believe it is due to a setting I set up initially with Compassion. I thought I had it removed, but it still appears on every statement even after I was told it would be removed. I would just like to get the outstanding balance removed permanently please
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Steve Randleman

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Steve! I am so sorry that you keep receiving these statements with a $7.00 balance due on them! I have taken care of this for you today, as you were correct that it is due to a mistake we made on your account when you first began to sponsor with us. You will not receive any more statements indicating you have that overdue balance. Thank you so much for bringing this to our attention! Have a wonderful weekend :)!

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