Paperless Statements - stop paper mailings

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  • Updated 3 years ago
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I would like to stop receiving paper mail for my account statements. I can easily check my status online and do not need Compassion to mail those statements to me in the future. Many thanks!
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Mangy Cat

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Posted 4 years ago

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Sandy Montoya

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Ditto that. I get online every month and make my payments, I don't need paper statements mailed to me, and I choose not to have automatic deductions for my sponsorships because the pull dates do not always coincide with my paydays.
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Christina, Employee

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Hi Mangy Cat and Sandy! I'm so sorry that you no longer wish to receive your monthly contribution statements. We do have a way that we can stop sending you monthly statements, but there are some things to consider before we do so. So, if something were to happen on your account, you would not be notified. We normally strongly recommend not turning off your monthly contribution statements because of this possibility. However, if you already have an automatic donations set up or you give your support every month through your online account, then I can definitely understand your desire to stop the monthly mailings coming to you. If you would still like to stop your monthly contributions, please let me know, and your request will be honored. Thank you for your understanding! 
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Hi Kyle and Katie! Neither of you should be receiving monthly paper statements because you both have automatic monthly contributions set up on your accounts. Which mailings specifically would you like to not receive? Do you only want mail pertaining to your sponsored children? 
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Katie Staffanson

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I would like to only receive mail that is directly from my sponsored child or his family please.
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Hi Katie! I have updated your preferences for you. :)
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Cate Larimer

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I would like to stop paper mail too. I have set up direct payments, and wish to receive any communications digitally, and all that contact info is already entered into my account. 
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Cate, as you requested, I have updated your preferences so that everything you receive from us should now come digitally and not in the mail.

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