• 2
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

Can you help me change my password? Apparently I'm typing in the wrong password and don't remember. I would like to communicate with the child I'm sponsoring.
Photo of Emily D Nichols

Emily D Nichols

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Christina

Christina, Employee

  • 1383 Posts
  • 302 Reply Likes
Hi Emily! I would be happy to help you get logged back into your My Account so you can write to your sweet little Belen :). For your own security since this is a public forum, I will email you your username and your temporary password. Have a blessed day! 
Photo of Micah


  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Username and password.

Hi! I have had my username and password automatically saved on my computer and now it is saying they do not match. I clicked on the forgot password/username and it still says there is nothing found. Is there another way to retrieve my username and password? 
Photo of Sarah

Sarah, Official Rep

  • 5223 Posts
  • 1137 Reply Likes
Micah, I am emailing you right now with your username and password :).

This conversation is no longer open for comments or replies.