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We sponsor two children and recently combined their accounts into one. We received a statement showing we own $38 however on the site it shows Laura has a credit, but we owe for Mateo. The accounts were combined before I could change the payment so the credit for Laura needs to be applied to Mateo’s account. This occurred with the February, 2018 payment. Can we please have this adjusted?
Posted 11 months ago
Shannon Massey, Employee
