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We sponsor two children and recently combined their accounts into one. We received a statement showing we own $38 however on the site it shows Laura has a credit, but we owe for Mateo. The accounts were combined before I could change the payment so the credit for Laura needs to be applied to Mateo’s account. This occurred with the February, 2018 payment. Can we please have this adjusted?
Posted 9 months ago
Shannon Massey, Employee
