Payment Error

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  • Updated 1 year ago
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I tried to make a payment for my child, but my profile still tells me I owe that exact amount. Does it take awhile to process the payment information? Thx
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Mary Carlisle Causey

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Posted 1 year ago

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Susan, Sponsor and Donor Relations, Social Media

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Mary, it does typically take 24 to 48 hours for payments to be reflected on your account. Regrettably, I am not able to verify whether your payment went through because I was unable to locate your account by your name and email address. Please post your child's ID number or sponsor number here so that we can further assist you. 

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