Payment Help

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  • Updated 10 months ago
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Hi. I am just starting a new job and will not receive a pay check for several weeks. I also will have to begin paying my student loans in the next 2 months. Is there anyway that you can help me? I would love to continue to support my sweet Debora , but I also need to pay rent and loans.
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Ashley Moore

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Posted 1 year ago

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Ashley Moore

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Or, Can I change the account that it comes out of to a friend for the time being?
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Shannon Massey, Employee

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Hi Ashley! We would be more than happy to help! First of all, if you have a friend that wouldn't mind taking over your contributions for a little bit, we would be happy to set that up for you. However, if you would like, we would also be happy to cover the next three months of sponsorship to allow you a small break from the financial commitment. This means we would cover your contributions for August through October and your next donation would not be due until November. Please let us know what works best for you! We look forward to hearing from you! :) 
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Ashley Moore

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Yes, please cover the next three months. That would be so wonderful!
What information do you need from me to be able to do that?
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Sarah, Sponsor and Donor Relations, Social Media

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I took care of covering this for you today, Ashley:).
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Ashley Moore

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Oh, It still took out the $38 today. 
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Sarah, Sponsor and Donor Relations, Social Media

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Ashley, I am so sorry. The donation had already pulled out yesterday by the time we had seen your reply. I did go ahead and cover your sponsorship through November for you though. If I need to refund the August donation, I can do that for you. Just let me know!
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Mandy Lynn Vogler

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I won’t be able to pay my sponsorship this month, due to a family emergency. Can you help me? Thank you.
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Sarah, Sponsor and Donor Relations, Social Media

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Mandy, I am so sorry that your family had an emergency recently! I hope everything is going to be ok for you! Please don't worry about this month's sponsorship as I just took care of it for you.

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