Payment Information

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  • Updated 3 years ago
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I received a notice that my payment from my checking account could not be processed. I resubmitted my account numbers. Was that the problem? I am not always available to call you, so need this resolved so my sponsored child receives his funds. Thank you.
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Dixie Estrem

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Posted 3 years ago

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Photo of Shannon Massey

Shannon Massey, Employee

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Good morning Dixie, 

I apologize that we are having problems processing your donation on your checking account. I do see that prior to this month we were using your Mastercard that we have on file. This month when you switched and put in your checking account info, I see that we may have one number incorrect, which is why your donation is unable to be processed. When you have a few minutes you may go online or give us a call to fix this for you.  

If we can do anything to further assist you, please let us know. Our phone number is 1-800-336-7676. We are available to serve you Monday through Friday, 7:00 A.M. to 5:30 P.M., MT.

Have a blessed day! -Shannon 

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