Payment Method/Lack of Response

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  • Problem
  • Updated 4 weeks ago
  • In Progress
Hello, I have contacted Compassion a few times regarding my payment method and I have not been responded to. However, they have continued to send me emails regarding gifts, etc. How can we change this because I need my problems addressed.
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Lee91

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  • upset

Posted 4 weeks ago

  • 1
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Sarah, Sponsor and Donor Relations, Social Media

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Lee91, I sincerely apologize that you have not been able to get in contact with Compassion despite your attempts. I can see that we last spoke to you in mid-December. I would be happy to answer your concerns either through this forum or privately through our email address: socialmedia@compassion.com.