• 1
  • Question
  • Updated 3 months ago
  • Answered
I added my credit card to my account to pay for my child each month. My card works for everything else I pay for so when I got a letter that I had a late payment, I was confused. Does Compassion accept only certain types of cards or payments? If so, I will add my routing and checking number instead (I just didn’t feel comfortable adding that and would rather do a card payment instead). I already checked and my card information is correct but for some reason the payments won’t pull out of my credit card. Help!!
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Alessia Briggs

  • 1 Post
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  • worried

Posted 3 months ago

  • 1
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Sierra, Employee

  • 590 Posts
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Hi Alessia! Thanks so much for reaching out to us. I'm so sorry you're having trouble with your card online! Because this does include some sensitive financial information, I'm going to continue our conversation via email.