Payment not reduced

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  • Updated 6 months ago
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I was told my payment would be reduced to $19 from May to September but the full $38 was drafted out of my bank account this month.
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STEPHANIE DUNIGAN

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Posted 6 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Stephanie, I am so sorry we charged you the full amount this month. It should go through at the $19 next month. In the mean time, I have submitted a refund for the extra $19 that we took this month to go back in your account. Again, I am very sorry for our error and any issues it may have caused for you. 
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STEPHANIE DUNIGAN

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Thank you so much for fixing it for me!

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