Archived and Closed
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I have been having problems with direct payment since I started sponsoring my child. At first I was not able to setup direct payment but it finally worked. My sponsor was getting the payments needed. Yet today I got a letter that my latest payment was not able to be processed. But when I went online to my account it said my payment was not need until March??? I am very confused about this and concerned for my account information. Is this all because of the new system updates? I just want to know what's going on.
It is getting hard for me to be their for Gerson when I am being thrown curve balls every step I take in the process.
Thank you for your time.