Payment under the incorrect checking account

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  • Updated 3 years ago
  • Solved
Archived and Closed

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Good morning,
Today I noticed that my compassion payment has not been taken out of my account, so I went to dig a little deeper. I had just opened a new bank account and wanted the charges to come from that account. I noticed this morning that I had miss typed the account number. The payment history said that payment has already been done, but that means the wrong person was charged. I am wanting to fix this asap. I have updated my payment account to the correct banking account. Any help would be great!
Christian Robertson- 07488587
Andrew Harefa- IO012300383
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Christian Robertson

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Posted 3 years ago

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Christina, Employee

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Hi Christian! I'm so sorry to hear that there was some confusion with your banking account on file. I see that you spoke with one of our representatives over the phone this morning, and I'm so glad that we were able to help you correct the mistake with your bank account :). Please let us know if you have any additional questions. Have a blessed day!

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