Archived and Closed
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I'm sponsor number 00989556 and back in September I had contacted Compassion about not being able to pay for my sponsorships on time because of medical issues, specifically going through thyroid cancer and treatment. I was told I'd have a grace period through the end of the year and then be charged I think $19 as a reduced amount. But I've received a bill saying I owe past payments. I'm confused. Why isn't any of these changes on my account? Can someone explain or advise what has been decided? I'm able to now continue making payments going forward on our account but cannot pay the full $228 being asked. Does that $228 include two months of payments for December and now January for three sponsored children? The amount per child does not indicate a reduction. Please advise.