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Hi, I sponsored a child online Sunday night. I paid with PayPal. At one point I saw a sponsor ID but then the page refreshed and so I don't have it. I also didn't see a confirmation of the transaction anywhere in PayPal, so I assumed something went wrong and went to sponsor again - but the child was gone from the site. I figured that somehow the child was in "limbo" but would clear out, and so went and sponsored another child the same way, thinking if they both go through - great!
I called Monday to see about it, and the people on the phone said to call back on Wednesday to confirm. I just called and it was on hold for 8:30 then hung up on me, I'm now listening to hold music again. This might be faster... I really would like to know if something went wrong, I should sponsor another child, I should wait - no idea - i have no confirmation of anything, except the children are both no longer on the site and it says they are in the process of being sponsored. Why is it a process? Isn't PayPal instant?
Any/all help greatly appreciated, I'm a bit wary of this program because it seems like it should be more straightforward? But I really want to help change lives!
I called Monday to see about it, and the people on the phone said to call back on Wednesday to confirm. I just called and it was on hold for 8:30 then hung up on me, I'm now listening to hold music again. This might be faster... I really would like to know if something went wrong, I should sponsor another child, I should wait - no idea - i have no confirmation of anything, except the children are both no longer on the site and it says they are in the process of being sponsored. Why is it a process? Isn't PayPal instant?
Any/all help greatly appreciated, I'm a bit wary of this program because it seems like it should be more straightforward? But I really want to help change lives!