photo update

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When is my sponsor child due for an updated photo? I can not tell how old the current photo is. I've been sponsoring for a little more than 1 year. My sponsor child is turning 8 this year, but in her photo she looks 3-4. I know photos are updated every 2 years, but I can not tell how old the photo is.
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Amanda Duffy

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Posted 2 years ago

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Christina, Employee

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Hi Amanda! Carolina's picture was last updated in January of 2016. We complete child profile and picture updates every 2 years; however, we are very hopeful to be able to provide these updates more frequently in the future :). After taking a look at Carolina's picture, I agree that she looks much younger than 7 going on 8 years old :(. I think we may either have the wrong picture for her, or her age is incorrect. Therefore, I am sending an inquiry to our country office in El Salvador. Our field staff will ensure her information is correct and that her picture is correct for you :). Please rest assured that we will contact you as soon as we receive a response within 45 days. Thank you so much for bringing this to our attention! 
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Amanda Duffy

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Thanks Christina!
When I originally sponsored Carolina I specifically requested a child with my daughter's same birth date. She is also going on 8 and loves to send and receive letters with Carolina. I did question her age because of her photo before, but the letters and drawings we receive from her seem to fit the right age, so hopefully it's just her photo is incorrect and not her information.
Thanks for looking into this.

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