Picture pages missing for my letter

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  • Problem
  • Updated 5 months ago
  • Solved
Archived and Closed

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I just sent a letter and went back to look at it and realized my picture pages weren’t attached. Do I need to send the same letter and add pictures again?
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Sheryl

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Posted 5 months ago

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Sarah Heacock Schreffler

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Until the letter has gotten all the way through translation, you will only see the first two pages. If you attempt to Duplicate it for another child, you can see that all the pages are still there (even the picture pages). They will show back up after translation is completed.
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Mackenzie, Employee

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Sarah, awesome response! Sheryl, if you notice that the pages are still missing once translation has been completed, please let us know! 

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