Please send my child a gift

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Could you please send my correspondent child Alexis a $50 gift? It's a congratulations for graduation from 1st grade! Take the funds from the same account that my monthly payments come from.

Thanks

Mary Marshman
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Mary Lee Marshman

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Posted 9 months ago

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Sarah, Official Rep

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Hi Mary! Thank you so much for your thoughtfulness to send a gift to Alexis! Regrettably, I cannot use the payment method you use for your monthly donations because it is a bank account. We aren't able to pull from bank accounts through conversations online. If you'd like to use the bank account, we will need you to give our office a call at 800-336-7676. Our office is open Monday through Friday between 7:00 AM and 5:30 PM, Mountain Time.
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Mary Lee Marshman

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What is the best way to make these requests online for that account? Email to you? If so what is the best email address to use?
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Sarah Heacock Schreffler

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If you want to make a contribution online, put a credit card online for them to use. I've done that. And I contact them using socialmedia at compassion.com
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Sierra, Employee

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Hello, Mary. :) Regrettably, the only way for us to pull from that checking account is for you to call us, as we need to have your verbal permission to pull from that account if we do it from our side. If you want to do it yourself, you are welcome to log in to your account at www.compassion.com and make a gift donation online, or you are also welcome to do what Sarah suggested!
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Mary Lee Marshman

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I didn't think you could send gifts to correspondents online at all, just to your sponsored kids. I'll look at that again.
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Shannon Massey, Employee

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Hi Mary, 

I am so sorry for our mistake! You are correct. You cannot give a gift to a correspondent online, only a sponsored child. I would encourage you to add a credit or debit card to your account, as Sarah suggested. If you do this, you can then just simply request that we send this gift for you and we can do it all online. :) 
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Mary Lee Marshman

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I do have a credit card on my account. I called and did it over the phone though. Thx

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