please send my refund

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nancy

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Posted 2 years ago

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nancy

  • 36 Posts
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My donations for 2016 are 862 dollars. Please refund me my donations to the India Program. The rest you can keep . Numerous requests over the last 3 months. What is the problem. I need my refund, an updated giving statement so I can file my taxes. Your immediate attention will be appreciated.
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Susan, Sponsor and Donor Relations, Social Media

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Nancy, I sincerely apologize for the delay in processing and frustration in regards to this refund. Regrettably, the biggest reason for the delay in your case is some confusion on what you are really wanting. I tried to contact you several times to clarify these issues but was never able to reach you. Are you wanting a refund or are you wanting us to apply this money towards your new child? None of the funds were sent to India because of the restrictions. This funding is sitting in a holding fund. Your tax statement will need to be amended only if we refund  the $862.  Whatever you will like, I will make sure it gets done for you. Thank you so much for clarifying.
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