How do I stop my additional giving?

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HI,
After searching numerous similar questions, it looks as if the only way to cancel anything is to ask a question and have a Compassion employee respond. With that being said, can someone please cancel the additional $15 a month that I am paying for high risk children? I no longer have a job and am living off of my savings. Thank you kindly. Have a great day!
Melanie
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Melanie Potter

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Posted 6 years ago

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Landen Riekkola

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This reply was created from a merged topic originally titled I want to continue sponsoring my child but want to cancel the $7.00 high risk pay....

Is there a way online to cancel this $7 charge for high risk?
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Susan

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Hi Landen! Most certainly! As you requested, I have removed your extra commitment to the Highly Vulnerable Children's fund. 
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Boyd Marlar

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Can you please remove the $8 monthly charge for the HIV/AIDS fund on my account as I do not recall choosing this option.  
  • Name: Richard Boyd Marlar  
  • Sponsor Number: 00603160  
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Shannon Massey, Employee

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Good morning Boyd, 
I am so sorry for the confusion. I see that you had actually selected to give to the HIV/AIDS fund back in 2008. Typically when you select a new kiddo, we do ask if you would also make a small monthly donation to one of our funds. I see that you also chose to do this with the Partners of Compassion fund in which you are making a monthly donation of $6. I have removed the HIV/AIDS fund as requested. Please let us know if you would also like to remove the Partners of Compassion fund. 
Have a wonderful day! 
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Rachel Pearce

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This reply was created from a merged topic originally titled How to I stop my Additional Giving?.

I need to cancel my monthly donation to Partners of Compassion. Please help me cancel this. 
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Christina, Employee

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Hi Rachel! I'm so sorry to hear that you would like to end your additional giving to the Partners of Compassion fund, but I do understand and can certainly help you. Regrettably, I was unable to locate your account using your name and email address :(. Will you please provide either your sponsor number or your child's number if you're sponsoring? Also, if your request is due to a financial situation, we may be able to help you :). Compassion would be happy to cover three months of donations for you. If this would help, please let me know, and I'd be happy to take care of this for you. If you would like to end your giving to this fund, please let me know, and I will remove this fund from your account. I look forward to your reply!
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Rachel Pearce

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Thank you, Christina. My sponsor number is 02341486. I would like to end my giving to Partners of Compassion at this time. Thank you for your help!
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Shannon Massey, Employee

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Hi Rachel! I have removed the Partners of Compassion fund from your account, as requested. Thank you for your continued support of Carlos! Please let us know if we can do anything else for you! :)
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Brenna Tormanen

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This reply was created from a merged topic originally titled I need to remove the HIV/AIDS monthly payment but I don't see any option to..

My parents are transferring the sponsorship to me and they were paying for the HIV/AIDS subscription in addition to the sponsorship. I can only afford the sponsorship as a college student but I can't find any way to remove the HIV/AIDS payment.
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Susan

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Brenna, I understand that it can be tough to make the extra payment while in college. Also, I can see that your parents are in the process of transferring the sponsorship to you. We just need your dad to give us his permission to transfer the sponsorship. Since the HIV/AIDS Response is also in his name, we would also need him to cancel this commitment. He is welcome to email socialmedia@compassion.com, ciinfo@compassion.com, or call 800-336-7676 to give permission to transfer and cancel the extra commitment. I apologize for the inconvenience.
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Joey Ortman

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Hi I'd like to remove my Highly Vulnerable Children Fund giving but keep our sponsorship of Luis. Thank you.
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Madison

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Hi Joey!

I have gone ahead and removed the monthly $7 to the Highly Vulnerable Children's fund, as requested. Thank you so much for your sponsorship of Luis! :)
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Katie Rogers

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This reply was created from a merged topic originally titled Hello, I will not be able to make monthly payments to the "wherever most needed" ....

I will no longer be making enough money to sustain this donation. I want to cancel this monthly commitment.
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Susan

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Katie, as you requested, I have cancelled your commitment to the Where Most Needed Fund. Thank you so much for your partnership!
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Kailah Padgett

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Hello, due to tighter finances, I would like to cancel my additional giving to Partners of Compassion. I will still give to my sponsor child though. 
Thank you!

Kailah
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Sarah, Official Rep

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Hi Kailah! I love the way you spell your name :). I have taken care of canceling your Partners of Compassion commitment this morning. Please let me know if I can help you further!
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David

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Hello, I sent multiple emails to Compassion and yet to receive any response regarding my payment cancellation request.

Anyway, due to financial circumstances, I would like to request a cancellation of the additional monthly support, namely Partners of Compassion. Do let me know if additional information is required. Thank you!
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Shannon Massey, Employee

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Hi David, 
I am so sorry to hear that you tried contacting us previously but did not hear back. 

I have removed your additional monthly donation to the Partners of Compassion Fund as requested. Please let us know if there is anything else we can do for you! 

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