problem

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  • Updated 10 months ago
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I have started to sponsor (ELP) from Mexico and I want to create my account on the web site but I don’t have the sponsor number and child number to complete the form. Where can I get this information from? I would like also to change my location because I am currently living in Dublin, Ireland.


Thanks so much for all your help in advance.

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Alekayepez

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Posted 10 months ago

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Laura West-Baldwin

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I would start by calling a Compassion representative. They are a huge help and can get this information to you especially if this is a brand new sponsorship and you haven't received your initial child packet yet.
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Sierra, Employee

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Hello! Thank you so much for reaching out to us, and thank you for sponsoring a child! From what I can see, because you put your information in on the site after you sponsored and an Ireland address was found for you, your account was actually transferred to our office in Ireland, so they can finish setting up your account on their end! I would encourage you to reach out to them at info@compassion.ie for any additional questions you have regarding setting up your account. :)

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