Problem with letters being processed

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
There are 2 letters I sent to Kimi, 1 online and 1 mailed in and it shows both of them "have a problem." Is there a way to find out what the problem is so it can be corrected?

Photo of Craig Downs

Craig Downs

  • 14 Posts
  • 6 Reply Likes

Posted 1 month ago

  • 1
Photo of Sierra

Sierra, Employee

  • 402 Posts
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Hello, Craig! I was able to find the two letters to which you're referring, and they're simply being processed. That status of having a problem should be gone soon. :) Thanks for your patience during that process!