Problem with letters being processed

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  • Problem
  • Updated 9 months ago
  • Solved
  • (Edited)
Archived and Closed

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There are 2 letters I sent to Kimi, 1 online and 1 mailed in and it shows both of them "have a problem." Is there a way to find out what the problem is so it can be corrected?

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Craig Downs

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Posted 9 months ago

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Sierra, Employee

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Hello, Craig! I was able to find the two letters to which you're referring, and they're simply being processed. That status of having a problem should be gone soon. :) Thanks for your patience during that process!

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