Problems adding a child

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Hello! We already have 2 Compassion children and recently took a third for our grandson to communicate with. All are being paid from our account though. Can we get him added to our current account? I tried going into first payment to see if I could add him that way, and when I put in his number and source code it says child not found. His name is Alexis. The card says his number is PE033901723. My name is Heather Ruffin.
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Heather Ruffin

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Posted 8 months ago

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Sierra, Employee

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Hi Heather! I would be happy to help you out with this. I will need a few pieces of information from you: Is your grandson's name Jeremiah? What is your sponsor number?

I would be happy to add Alexis to your account, and keep Jeremiah's account open so he can be the correspondent.

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