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Help, please! I cannot write to my kids. The templates look wonderful and exciting, but there is no "continue" button to click. Is the site not functional yet, or am I confused as to how to use the new letter-writing templates? Any help would be so appreciated. Thank you.
Hello! We have had this issue reported to us. Some of the reports have been user related, in which the individual is not selecting the actual template they wish to use. Make sure you have clicked the template you wish to use, and then the continue button should appear. If it does not appear, please contact us at firstname.lastname@example.org and let them know you have tried this and we can report this for you!
Thanks for responding. I tried again, but I am still encountering the same problem. I click on the template, and nothing happens. It appears as though it is highlighted, but the continue button never appears. I will contact via email@example.com and let them know. In the meantime, only snail mail.