Processing letter is taking months?

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

I haven't heard from our sweet Sarah since March. My account shows she tried to send a letter in May but there was a problem. I'm worried about her because of the severe drought in Tanzania. Hoping an employee sees this!!

For everyone else - please pray for the families of Africa suffering from this historic drought. I am absolutely heartbroken.
Photo of Kristy Peterka

Kristy Peterka

  • 1 Post
  • 0 Reply Likes
  • sad

Posted 3 years ago

  • 1
Photo of Sarah

Sarah, Official Rep

  • 5223 Posts
  • 1137 Reply Likes
Hi Kristy! I completely understand your being worried about Sarah due to the severe drought in Africa currently. The good news is that it does look like we just finished processing a letter, which should arrive in your mailbox in the next week or so. If you'd like to view the letter before it arrives in your mailbox, you can log into your online account and view it through the "Write My Child" tab on the left side of the screen :).

This conversation is no longer open for comments or replies.