Question about hard copy vs digital letters

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Shortly after I sponsored my two kiddos, I bought tons of paper goods to send to them...  coloring books, paper crafts, stickers, paper games, small booklets, etc...  They were able to be sent before, because I made sure they fit the size requirement, but I'm not sure what to do with them now that the system has changed to primarily digital.  Here are a few questions:

Can I still mail these?  

Digitally, does the child still receive a hard copy?  Specifically, if I scan them, does the child get a color, printed version, so they can still complete the craft or activity?

Can small booklets still go by mail, if the cover is removed?  

If booklets can't be mailed, is there a way to attach a pdf copy of it to my digital letters?

What about stickers?  It makes no sense to scan those.

I hate to think I wasted all that money and only got to send a few of the items, so if there is no way to still send this type of item, I will try to find somewhere I can donate them.  Pleas advise.  Thanks.
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j w

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Posted 1 year ago

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Teresa Dawn

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I'm not staff but can answer some of these for you until staff gets to it, probably on Monday now. 
Booklets cannot go through and cannot be attached as a .pdf BUT you could scan them and attach them as a .jpeg.  You can also send up to 6 pages with a physical letter, so if they are less than that you could take tem apart and flatten and send or if they are more but smaller you could glue the pages to normal paper to make them less.  (If it's writing on them back and front you'd have to photocopy at least one side of each page to do that of course)

Stickers go through physically.  It seems back and forth as to whether tey arrive at the same time as th letter or not so staff can answer that but stickers go through physically.  So do bookmarks and popup/musical cards BUT these things are not translated and you need to make sure there's no writing on them or they may be scanned instead. 

Any paper craft etc, puzzles, etc will be scanned and sent and your child will receive a full page color print out of it that is good quality so they will still be able to complete them. 

Hope that helps :)
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Susan, Sponsor and Donor Relations, Social Media

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Hi j w! In answer to your questions: 
  • Can I still mail these?  Yes, the majority of items that you mentioned can still be sent with the exception of maybe some paper crafts, paper games, and booklets. I say "some"because it depends on what these items are exactly. Stickers, bookmarks, pop-up cards, and musical cards are mailed physically and everything else needs to be flat so that it can be scanned. This means any foam or otherwise vertical crafts that cannot be scanned cannot be sent. We also are no longer able to send assembled booklets (again, because they need to be scanned). That said, if you take them apart, you can send coloring pages or pages from books up to five pages (full pages using the front and back so technically ten pages total) at a time with a letter. 
  • Digitally, does the child still receive a hard copy?  Specifically, if I scan them, does the child get a color, printed version, so they can still complete the craft or activity? While we scan the majority of items, we print out all letters on a high quality color printer to give to your child. This means they get a high quality color copy. 
  • Can small booklets still go by mail, if the cover is removed?  As I mentioned above, we cannot send anything with a binding. That said, if you disassemble the book or make copies of the pages, up to five single pages will go through just fine. 
  • If booklets can't be mailed, is there a way to attach a pdf copy of it to my digital letters? While you can attach a digital copy to your online letters (on the first page click "Upload a Photo" and attach you full page file) , I would recommend mailing the pages. I say this because the online system limits the number of full page documents that you can attach at a time due to online space whereas you can mail us more.  
  • What about stickers?  It makes no sense to scan those. You're right and that is why we do not scan stickers. We mail them along with bookmarks, musical cards, and pop-up cards. 
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Teresa Dawn

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Haha nvm staff did answer while I was still typing :) There you have it :)