Questionable letter

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  • Updated 1 month ago
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I just received a letter from my sponsor child who we’ve had for many years. Today when I opened a new letter our child had written with questions regarding a daughter named Kristen. It also asks about her mission trip to Guatemala. We don’t have a daughter. Or any children. It also asks how our again parents are. There is only one parent in either me or my spouse’s lives and they are not “aging.” This is our sponsor child’s writing and their signature. Do children have more than one sponsor? This feels very suspicious and is making us question the integrity of the program.
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Morgan Porzsolt-Graves

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  • upset

Posted 1 month ago

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Sharon M Ulstad

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Hi I have been sponsoring children for over 30 years. So a lot of times depending on hold your child is the letters are written by people who are at the center. So don't throw in the towel call compassion and talk to them. 
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Morgan Porzsolt-Graves

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My child is almost 18 and has never needed a translator and writes pretty good English. We will definitely talk to Compassion but no matter what was I look at it I feel very upset at the moment.
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Sierra, Employee

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Hi, Morgan. I see that your husband called earlier this morning and was able to speak to someone here, who is resolving the issue for you. I apologize for this inconvenience! Please let us know if there's anything else we can do for you.
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Kristin B Collins

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Hi Sierra,

I am always impressed with how quickly Compassion works to resolve questions and problems, like this one. And I’m glad that there is a phone connection to resolve it. But since there are quite a few people following this thread, would it be possible to “resolve” it for us by posting something to let us know how something like that can happen? I don’t worry for a minute about Compassion’s integrity. I feel very comfortable that the children I sponsor are being helped in exactly the way I was promised. But i haven’t had anything as odd as this happen to me. Since this is a widely-read, public forum, I’d love to understand what could happen to cause this. I bet others would, too.

Thanks,
Kristin
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Sierra, Employee

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Hi Kristin! I would be happy to further clarify the situation for you! I apologize that I left you all hanging; I just didn't want to repeat unnecessary information for Morgan. There are a few reasons that this can happen: This could be a letter from a different child, but the translator wrote it down on the stationary for the child sponsored by Morgan and her husband. In the case of a fairly new sponsorship, a child will sometimes write a letter to his or her previous sponsor before the new sponsorship takes effect, and then the letter will get crossed in the mail with the new sponsorship. Each situation is different, though, which is why we always send a note to the sponsored child's student center to see why this kind of thing would happen. Hopefully this helps bring some light to the situation! If you (or anyone following this thread) have any more questions about this, we would be happy to answer them. :)
(Edited)
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Kristin B Collins

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Thank you, Sierra! I’m sure there can be myriad reasons for something like this to happen, especially since people from all over the world, who speak dozens of languages, are all working together to help these lovely children. Sometimes it’s easy to forget how complicated it can be to accomplish so much good over so much distance. Mistakes are going to happen even with everone’s good hearts and best intentions.