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I have a few Questions I sponser a child, here is my number : 07737890. Anyway I have a message on my app that I cannot view from my child, it won’t let me open it at all. I was wondering what’s going on? Also I am getting ready to move to a new state and need to change my address, I just want to be able to get my letters and I’m nervous that I will miss a letter. Is there a way to check to see if one is on its way because if so I would love to reroute it to my new address.